Absence/Time Off
- Holiday Year Rollover - recommended learning
- Absence - Time off in Lieu - TOIL
- Absence calendar
- Absence calendar error message
- Absence Documents
- Absence missing from absence calendar
AD Connector
- Client Service Application
- Configuring Home Drives
- Enabling and Disabling the Audit Log
- Logging in to the AD Portal (IT Access Only)
- Mapping HR and AD records
- Password Configuration
Additional Information Configuration
Allowances
API and Integrations
- API Configuration
- Commonly used fields and how fields are linked in the HR API
- Creating and updating absences via the HR API
- Getting data out of your HR system
- How to troubleshoot HR API not returning employees
- Role management: enabling Single Sign On for external applications
Benefits Management (integration)
- Benefits go-live: Setting up HR and end user access
- HR>Benefits integration overview
- Benefits Management in HR
- How to access the benefits portal from HR
- Starters - enabling the Benefits sync in HR
- Syncing existing HR employees to Benefits
Bulk Change
- Bulk Change - Creating Talent Management reviews
- Bulk Change - Employee Record Group
- Bulk Change - Recording Absence
- Bulk Change - Recording Objectives
- Bulk Change - Recording Training
- Bulk Change Overview
Case Management
- Mastering Case Management
- Case management access for user roles
- Case correspondence types
- Case outcome types
- Case priorities
- Case statuses
Code Tables
- Absence Codes
- Absence Entitlements
- Absence Reasons Code Table
- Absence Year code table
- Absence Year Update
- Address Types
Company
- Awarding Reward Points
- Company skills and qualifications search
- Date Selection
- Employee Directory: viewing and navigating
- Employee Sentiment Dashboard - using and reporting
- Filtering, sorting, searching and grouping
Configuration
- Year-end HR tasks
- Additional Information vs Further Information
- Audit log report in HR
- Branding - Multi Entity (pre-2025 HR menu)
- Communications Tool Overview
- Company documents configuration
Data
Documents
- Documentation, Policies and Letters
- Viewing and accepting policies in HR
- Viewing your payslip via HR
- HR-Payroll payslip security
- Personal Documents
- Personal Document Categories
eSign
Job and Pay
- Assigning Terms and Conditions
- Cost Centres code table
- Error when saving Job and Pay record
- FTE calculation methods in HR
- How do I record a secondment?
- HR home currency basic pay incorrect
Leavers
Letters
- Creating a new Letter/Document template
- Documentation, Policies and Letters
- Editing letter templates
- How to map bonus payments into a letter in HR
- Letter missing from Letter Library
- Letter queue/status
Live chat
Multi-Entity
Onboarding
Payroll Management (Cloud integration)
- How to view your Payslips and Tax Documents with HR Payroll integration (MyPay)
- HR-Payroll integration - field mapping overview
- HR-Payroll management overview
- HR-Payroll management - allowance and payment code settings
- HR-Payroll management - assigning employees
- HR-Payroll management pay run - data changes
Paylink
- Unlock the full potential of Ciphr Paylink
- Running a Paylink from HR
- Import payslips
- Enabling pay-related document pages
- Paylink - Updating Payments and Allowances
- Paylink - Updating Base Data
Payments
Personal
Pro-rata
Reports
- Assigning a Report Designer Licence
- Checking in a Report
- Data Retention Dashboard
- Disability monitoring reporting
- Excel functions not supported
- External Accounts for scheduled reports
Role Management Security
- Security - User role management overview
- System administrator responsibilities
- HR role management: deleting a user role
- Duplicating a user role
- Page access security
- Role management: applying field and record group security
Safeguarding & Employee Checks
- Mastering Safeguarding and Employee Checks
- Safeguarding overview
- Safeguarding & Employee Checks examples
- Safeguarding & Employee Checks access - HR users
- Safeguarding & Employee Checks templates
- Adding Safeguarding Templates to a job
SMCR
Starters
Talent Management
- Can a manager's manager see an employee's record?
- Company Goals configuration
- Completing objectives in your review form
- Completing performance reviews in HR
- Development Needs in HR
- Employee Dashboard
Timesheets
- Mastering your Timesheet setup
- Allocating a Timesheet Rule
- Submitting and approving Timesheets
- Timesheet Activity
- Timesheet Creation
- Timesheet - On Call