AD Connector

Step-by-step guide

This guide will show you how to link records between HR and your AD.

Contents

• Introduction

• Mapping HR and AD objects

Introduction

A common scenario for this is that HR haven’t inserted an employee record until after a new starter requires access to the IT environment. This would mean a record exists in both AD and Ciphr, which aren’t linked.  By default, as long as HR populate the Ciphr record with the user’s UPN then it will map automatically overnight rather than create a new AD object. However, if HR do not populate this then a duplicate account will be created by the process during the next scheduled run.

Where a HR record and AD object need mapping, this can be completed in the front end of the AD portal under AD Users.

Mapping HR and AD objects

Go to the following area:

• Login to your AD Connector portal (IT Access only)
• AD Users > Search for relevant user in the search bar
• Check the AD GUID (Hybrid/On-Prem) or Azure Object ID (Entra ID) is correct

If the value shown does not match the intended record in AD then click the GUID shown and it will allow you to edit the value to match the correct AD object.

The HR record will now sync with the saved Object GUID.