HR-Payroll management pay run - data changes

This guide explains how to use the data changes tab in a pay run to review all events that have been or are currently being processed, check their statuses, and see the detailed data sent to Payroll Cloud via the integration.

Contents

• Opening the data changes tab

• Viewing events by status

• Viewing the details of an individual event
   

Opening the data changes tab

1. Go to Payroll > Payroll Management
2. Select the company you want to work with, if you are prompted to choose one
3. On the main screen, select the Details button against the relevant pay run you wish to open
4. On the Pay Run Details screen, select the Data Changes

You are now viewing all 'events' that have been, or are currently being, processed for the selected pay run.

Viewing events by status

In the data changes tab, events are grouped into sub-tabs based on their status:

• In progress – Events that are currently being processed and have not yet completed. These may be awaiting validation, transfer, or confirmation from the Payroll system.

• Failed – Events that could not be processed due to an error, such as validation issues or system problems. These require review and correction before they can be retried.

• Success – Events that could not be processed due to an error, such as validation issues or system problems. These require review and correction before they can be retried.

• Deferred – Events that have been temporarily postponed, this will be due to logic surrounding pay run dates (for example, a future dated payment)

• Cancelled – Events that have been intentionally stopped and will not be processed further. This may occur if the event has been superseded by other changes.

You can switch between these sub-tabs to focus on the events you care about, for example:

• Use In progress to see what is still being handled by the integration.

• Use Failed to identify items that may need attention before the pay run is finalised.

• Use Success to confirm that changes have gone through as expected.
   

Viewing the details of an individual event

To view more information about a specific event:

1. In the Data Changes tab, find the event you want to look at
2. Click the Actions button for that event

3. Select Details.

The details view will display:

• Key information about the event

• The payload that has been sent to Payroll Cloud

This can help you to:

• Confirm exactly what data was sent from HR to Payroll

• Compare the data in HR and Payroll if something looks different

• Provide clear information to your payroll team or support if you need help investigating an issue
   

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