This guide explains how to configure and use the On Call feature within Timesheets.
Contents
- Overview
- Enabling the On Call feature
- Required configuration
- Using the on call toggle
- Approval process
- Payment calculation
- Important information
Overview
The On Call feature allows employees to record when they are on call via their timesheet. Once approved, the system will automatically generate a payment based on a pre-defined daily amount.
This functionality links Timesheets, Timesheet Rules, and Job and Pay to ensure On Call payments are calculated accurately.
| Note: The On Call feature must be enabled and fully configured before it becomes visible within Timesheets. |
Enabling the On Call feature
The On Call feature is controlled via the Timesheets Settings Table.
- This must be set to Enabled
| Note: To request this change: Raise a ticket with Customer Care |
Required configuration
Once the feature has been enabled, the following configuration must be completed:
Job and Pay setup
- Go to the employee record: Employee > Job and Pay
- Enter a value in the On Call Amount field
This represents the daily payment for each On Call day.
| Note: If no value is entered, no payment will be generated even if On Call is selected in the timesheet. |
Timesheet Rule configuration
- Navigate to the relevant Timesheet Rule
- Ensure the following settings are applied:
- Hours is selected (not Time)
- Show Working Time toggle is switched on
| Note: The On Call toggle will not appear unless both of these settings are correctly configured |
Using the On Call toggle
Once all configuration steps have been completed, the On Call option will be available within the timesheet.
- Go to Timesheets > Insert & View Timesheets
- Select or create a timesheet
- Select a week (if monthly timesheet)
- An On Call toggle will appear for each day
- Toggle on for any day the employee is on call
These selections form part of the standard timesheet submission.
Approval process
- The timesheet is submitted in the usual way
- The On Call selections are included within the approval
| Note: Payments will only be generated once the timesheet has been approved. |
Payment calculation
When the timesheet is approved:
- A payment is automatically generated via the Payments page
- The payment is based on the On Call Amount defined in Job and Pay
Calculation method
Daily On Call Amount × Number of days toggled On Call |
Important Information
- The On Call toggle will only appear once all configuration steps are complete
- The Timesheet must be approved before payments are generated
- The On Call Amount must be populated correctly to ensure accurate payment
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