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Understanding job alert categories and multi-category selection in Ciphr iRecruit

IT Department
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This guide explains how job alert categories work for candidates in Ciphr iRecruit, including how to select multiple categories, how these appear in the candidate portal, and configuration requirements. It is intended for HR administrators and recruitment teams managing job alert options.

Contents

 

Steps to follow

Select multiple job alert categories as a candidate

Candidates can choose more than one job alert category during registration or when updating their preferences.

  1. On the registration form or in the applicant portal, locate the Job Alert Categories list
  2. Hold down the CTRL key (on Windows) while clicking each category you wish to select
  3. To deselect a category, hold CTRL and click the category again
  4. Hover over the Help icon for instructions on multi-selection if needed
  5. After making your selections, click Save to confirm your preferences
Note:  At least one category must be selected; candidates cannot deselect all categories.

 

Check which categories are available to candidates

The categories shown to candidates are controlled in the admin portal.

  • Go to Configuration > Job Options > Job Categories in the admin portal
  • Review the list of active categories and subcategories
  • To remove unwanted categories from the candidate portal, delete them from this list
  • If extra categories appear in the candidate portal, check for cached or previously deleted categories in the admin portal
Note:  Only categories with at least one subcategory will work for job alerts. Add subcategories as needed to avoid errors.

 

 

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