This guide explains how to request updates to translated application form text in Ciphr iRecruit, including what information to provide and what changes must be made by Ciphr. It is intended for HR administrators and recruitment teams managing multi-language vacancies.
Steps to follow
Changes to translated text in application forms must be made by the Ciphr team.
- Identify the vacancy or vacancies where the translated text needs to be updated
- Decide whether the new translated wording should be used everywhere the original English paragraph appears, or only for specific vacancies
- Take a full-page screenshot of the relevant section of the application form, making sure to hide any sensitive details
- Contact the Ciphr support team and provide the following: the vacancy or vacancies affected, your preferred wording, whether it should be applied globally or only in certain places, and your screenshot to confirm the exact section to update
| Important: Translated text in Ciphr iRecruit application forms cannot be updated through the self-service portals. All changes must be requested from Ciphr support. |
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