Ciphr
Knowledge base
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Back to school starts here
Join a Ciphr guru live this Autumn for hands-on tips you can use right away. Click on a session to register - sessions last up to an hour.
Documentation, policies and Letters: Weds 9 Sept @ 09.30 | LMS activities & workshops: Weds 9 Sept @ 09.30Safeguarding & Employee Checks: Mon 14 Sept @ 11.30 | Paylink: Mon 21 Sept @ 15.00 | Reports: Mon 23 Sept @ 11.30
Bulk updates: Fri 2 Oct @ 10.00 | iRecruit vacancies: Mon 19 Oct @ 14.00
New system admins: start here to learn about your responsibilities
Categories
- Release Notes Product updates
- *New experience update guidance* Using the latest versions of products accessed via Ciphr sign in
- *NEW* Known issues
- HR including Paylink, Benefits / Payroll integrations
- Payroll Payroll products such as Accord, Cloud and MyPay
- Bureau
- LMS
- iRecruit
- Analytics
- MyTeamBuilder
- AI
- SFTP
- Email Service
- Customer Care Portal
- Internal
Promoted articles
- 2026-Q3 HR release notes
- 2026-Q3 LMS release notes
- 2026-2 Payroll Accord release notes (2026-27)
- 2026-Q3 AI assistant release notes
- 2026 Recruit release notes
- Holiday Year Rollover - recommended learning
- Year-end HR tasks
- Accidently made an employee a leaver in HR
- Error triggered when inserting an HR new starter
- User role unable to approve or reject verifications
- Azure virtual desktop connection failures (desktop Payroll)
- Updating the payroll financial year for the GL module
- This app has been blocked by your system administrator. Contact your system administrator for more info.
- How to reset your Customer Support portal password