Ciphr
Knowledge base
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Expert sessions
Join a Ciphr guru live for hands-on tips you can use right away. Click on a session to register - sessions last up to 90 minuntes. Recorded sessions available below.
iRecruit Vacancies: Mon 19 Oct @ 14.00 | LMS: Activities and Workshops: Fri 23 Oct @ 09.30 | HR and API: Tue 27 Oct @ 11.30Reports: Mon 9 Nov @ 14.00 | Payments and Allowances: Tue 17 Nov @ 09.30 | Zendesk hints and tips: Tue 24 Nov @ 11.00
Talent Management: Wed 25 Nov @ 09.30 | LMS: Team Management and Dashboards: Fri 11 Dec @ 09.30 | Holiday Roll Over: Mon 14 Dec @ 09.30
Pro rata: Thu 17 Dec @ 09.30 | Holiday Roll Over: Mon 21 Dec @ 09.30 | Pro rata: Tue 22 Dec @ 09.30
New system admins: start here to learn about your responsibilities
Categories
- *NEW* Expert recorded sessions
- Release Notes Product updates
- *New experience update guidance* Using the latest versions of products accessed via Ciphr sign in
- *NEW* Known issues
- HR including Paylink, Benefits / Payroll integrations
- Payroll Payroll products such as Accord, Cloud and MyPay
- Bureau
- LMS
- iRecruit
- Analytics
- MyTeamBuilder
- AI
- SFTP
- Email Service
- Customer Care Portal
Promoted articles
- 2026-Q4 HR release notes
- 2026-Q4 LMS release notes
- 2026-2 Payroll Accord release notes (2026-27)
- 2026-Q3 AI assistant release notes
- 2026 Recruit release notes
- Holiday Year Rollover - recommended learning
- Year-end HR tasks
- Accidently made an employee a leaver in HR
- Error triggered when inserting an HR new starter
- User role unable to approve or reject verifications
- Azure virtual desktop connection failures (desktop Payroll)
- Updating the payroll financial year for the GL module
- This app has been blocked by your system administrator. Contact your system administrator for more info.
- How to reset your Customer Support portal password