Having trouble with a payment or allowance showing in the Paylink file but not appearing in payroll?
This usually happens when the HR code isn’t mapped correctly to payroll.
To help you resolve this, we’ve outlined the steps below to check and set up the link between your HR Allowance/ Payment codes and the corresponding Wage Types in payroll.
- Go to Settings > Miscellaneous > Codes

- In Code types select CIPHR Codes (usually the last option on the drop down list)

- To ensure the codes from HR pull through to Payroll they need to be mapped here.
If a HR code is not listed please click New and complete the below:
- Key - enter the Hr Allowance Code (usually A##) or Pay Code (usually P##)
- Description - add a description for this payment or allowance
- Accord WT Code - the Wage Type you need to map this HR code to
- When you are finished click Close. When importing a Paylink file the HR code will be mapped to the selected Wage Type and pull through to the employees record
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