• If adding new joiners ahead of employment, you can delay the sync to the person's start date if required

• Eg you may wish to delay the sync of Contact email address if this has been populated with a personal email address for a user to log in prior to their employment start date (when they don't have access to their work email yet), so they can complete Onboarding activities
   

System configuration settings

• There are two system configuration settings that let you choose when a user’s email is synced for contact and work email address fields.

• Go to (System) > System Configuration > System Configuration

• Filter the Group Name to AD Connector

• The two emails are listed to click on and amend as needed (see Note below re email names)
• You may want the work email to sync immediately so it’s available in the system, while delaying the sync of the Contact (login) email if the user is onboarding with a personal email before their official start date

Sync Options:

• Immediately (overnight sync) – Default setting:
  • Use this if you want the email to sync asap
  • Value: TRUE
• On Start Date – Recommended for onboarding with a personal email:
  • Use this if the user logs in with a personal email before employment begins.
  • Value: FALSE

How to Update the Setting

• Click on the relevant email address
• Toggle the switch off to set the value to FALSE (sync on start date)
• Click Update to save your changes