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What are legacy notifications in HR?

Ciphr Academy
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This guide explains what legacy notifications are, how to spot them, and how they differ from new notifications. It also helps you decide whether to keep a legacy notification as it is or recreate it as a new one.

Don't see this yet? 

This is currently only with early-access customers, and will be launched in November

 

Contents

 

What are legacy notifications?

Firstly, you don't need to do anything. When Self-serve Notifications are switched on for your system, all your existing notifications are moved into it automatically and keep running exactly as before.

For the first time, you can see every notification set up in your system in one place, without keeping a separate record. Notifications that Ciphr set up for you before the move are shown as legacy notifications. This includes any that were configured but still disabled or in test. They keep the status they had before the move, so live notifications stay live.

 

How to spot a legacy notification

  • In Employee Communications > Manage Notifications, legacy notifications have a Legacy tag on the summary page
  • When you open one, a legacy notification banner shows at the top of the page
Legacy tag on the Manage Notifications summary page
Note: To Manage Notifications you need a system administrator licence and access to the page in Role Management.

 

What's different about legacy notifications

Legacy notifications were built with our previous notification engine, so they work differently from new notifications.

  • Send time: they send at the same time of day as before, and you can't change it
  • Branding: they look the same as they do today. They don't pick up changes to your logo or branding. Only new notifications use your current branding
  • Status: you set Disabled, Test or Live on the notification itself
  • Preview: you can preview each version of the email, but not with a sample employee's details
  • History: View history shows who changed the notification and when, but not what they changed. You can't restore an earlier version
  • Send log: View send log shows the emails sent. A record of each email is also still saved against the employee in Additional Information Notifications category, as before
Notification Additional Information example on employee record

 

What you can change

Setting Legacy notification New notification
Description ✗ No ✓ Yes
Subject ✓ Yes ✓ Yes
Body text ✓ Yes ✓ Yes
Attachments ✗ No ✓ Yes
Schedule (before, on, after, between) ✗ No ✓ Yes
Rule filters, such as category or review type ✗ No ✓ Yes
Send time ✗ No ✓ Yes
Status: Disabled, Test or Live ✓ Yes ✓ Yes
Audience (sets, subsets, entities, locations) ✗ No ✓ Yes
Recipients ✓ Yes, on most notifications ✓ Yes
Restore an earlier version ✗ No ✓ Yes
Use your current branding ✗ No ✓ Yes

The settings you can't change are hidden when you open a legacy notification.

⚠ Important: Changes can't be undone once you save. Before you change anything, read Making small changes to a legacy HR notification.

 

Do I need to do anything with my legacy notifications?

No, you don’t need to do anything. Your existing notifications will continue to work as they do today, with no action required. 

You can do this whenever it suits you; there's no deadline.  

 

 

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