This article gives an overview of how the AI assistant can help manage company document and policy queries, and lets employees accept policies in the same conversation.
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Overview
The AI assistant answers questions about your HR policies or company documents in seconds, citing the document, version and page it came from, so you don't have to wait for HR.
Reissued a policy? The assistant explains what changed and lets people accept it there and then, in the same conversation.
It only answers from your approved content, and says when it can't answer rather than guessing. It works through the same permissions your HR system already applies, so people only ever see what they were already entitled to see.
There are two areas of capability:
- Company documents: ask about handbooks, guides and forms, no need to work out where the answer lives before you ask.
- Policy acceptance: ask a policy question, review what changed in a reissued policy, and accept it, all in the same conversation.
Managing access
- Each capability has its own page access so you can control it per user role.
- AI assistant - Company documents
- AI assistant - Policy acceptance
- If the AI assistant overlay page (Ask button) is already switched on for a role, both these capability pages will also be enabled, nothing extra to set up. For how to check or change access by role, see AI assistant - managing access
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