How to bulk update Personal ID for users in Ciphr LMS

This guide explains how to bulk update the Personal ID field for users in Ciphr LMS, and the supported method depends on where that field is managed. It's intended for LMS administrators who need to align Personal ID values with those used in other systems, for reporting or integration.


 

Contents

• Determine how Personal ID is managed in your LMS
• Update Personal ID via HR system import
• Request a bulk update for Personal ID managed in LMS
   

Determine how Personal ID is managed in your LMS

The method for updating Personal ID depends on whether the field is imported from an HR system or managed directly in the LMS.

• Check whether your LMS user data, including Personal ID, is imported from Ciphr HR or another HR system
• If your LMS isn't integrated with an HR system, confirm whether Personal ID is maintained directly in the LMS

Update Personal ID via HR system import 

If Personal ID is imported from Ciphr HR or another HR system, update the identifier in the source system instead.

• Update the Personal ID, or equivalent identifier, for each user in your HR system
• Allow the overnight import process to synchronise the updated values into Ciphr LMS

Request a bulk update for Personal ID managed in LMS

If Personal ID is managed directly in Ciphr LMS, bulk updates require back-end changes by Ciphr's consultancy or implementation team.

1. Prepare a list of users and their new Personal ID values in a spreadsheet
2. Contact Ciphr support to request a bulk update, and provide your prepared file via your secure SFTP account
3. Work with Ciphr to test the update on a single user before applying it to all users
4. Once testing is complete and confirmed, authorise Ciphr to proceed with the bulk update for all users

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