This guide explains how to check and update your personal details, including your home address and other contact details, bank details, National insurance number (NINO) and diversity information such as date of birth (DOB) etc. You can also view overall employment information such as continuous service, notice and probation periods.
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Check and update your personal details
- Go to Personal > Personal Details.
- Your details are shown across several tabs. Fields marked with an asterisk are mandatory. Fields shown in grey are read-only.
| Note: The information you can see and change, including access to other people's records, is dependent upon your security permissions. Some pages or fields within the page may be read-only or hidden completely. |
Check the relevant tab depending on what you want to update:
- Details - your name and similar information
- Equal Opportunities - diversity information
- Employment Details - employment information and bank details
- Contact Details - your address, email addresses and phone numbers
- Other tabs may appear for bespoke fields
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⚠ Important: before you click update:
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- If you have unapproved updates pending, the Verification tab will show them.
- The History tab shows what stage the change is at in the approval process.
- Selecting Undo Changes to cancel pending updates and make further changes.
- Clicking Reset will clear any unsaved changes.
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Note: If you have permission to view other records, you can change the person in view using the dropdown search.
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Change your address
- Go to Personal > Personal Details.
- Select the Contact Details tab.
- Enter your new address.
- Select Update.
| Note: Some organisations keep a history of home addresses on the Emergency & Other Contact Details page. If yours does, add your new address there instead, so your previous address is kept. See Recording emergency and other contact details. |
Your change may need to be verified before it’s saved to your record. The Verification tab shows any changes waiting for approval.
If your address fields are shown in grey, you can’t change them yourself. If you’re not sure which way your organisation records addresses, contact your HR team.
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