This guide explains how Admin users can reset applicants' Two-Factor Authentication (2FA) settings via the iRecruit admin portal.
2FA Reset
Admins can reset applicant 2FA settings via the Admin Portal
Log in as an admin and go to Global Settings >Two Factor Authentication Reset
Search for the user by name or email
Click Reset in the Reset TFA column which will appear against users who have set up their 2FA
- Click OK to confirm
The applicant will be prompted to set up 2FA again at next login to the applicant portal
|
Note: It is the responsibility of the Admin user to verify the identity of the person requesting a 2FA reset, as this will allow the user to set up new 2FA requirements if they have the other login details. This step is critical to prevent unauthorised access and potential fraud. |
Footer
Comments
0 comments
Article is closed for comments.