Removing a Candidate from the iRecruit System

The first step of removing a candidate is to ensure that you have access to the Data Protection Dashboard via the Admin panel, it can be seen on the main Dashboard when logging into the Admin panel

If your admin account does not have access to the Data Protection Dashboard, please raise a request to the customer care team through Zendesk who will be able to enable this for your system.

Once you have access to the Data Protection Dashboard you will need to confirm that you have the correct email address for the candidate that is to be removed from the system, please only do this with the user’s email address as it will nullify the chance of removing a different candidate with similar credentials.

Enter the Data Protection Dashboard and use the search bar to search for the candidate to be deleted from the system. 

Upon finding the candidate in the Data Protection Dashboard they can be deleted by clicking the “Delete Data” button within the candidates data protection options.

Once the delete button has been clicked there will be a Popup on your browser to ask for additional confirmation for deletion of the candidate. Click “OK” to confirm or "Cancel" to return to the Data Protection Dashboard.

When “Ok” is clicked on this popup it will prompt a second popup to appear to alert the you that there is no way to retrieve the candidate data once this has been deleted, click “OK” again to delete the candidate or “Cancel” to cancel the process and go back to the data protection dashboard.

Once both of these confirmation popups have been accepted the candidate will have been deleted from the system, You can double check this has taken place by searching for the user again through the data protection dashboard.

The search should return without the recently deleted candidate as it has in the above example.