No data output via safeguarding & employee checks report

Query

“No data output to Safeguarding & Employee Checks Report”

“Unable to see data on Safeguarding & Employee Checks Report”

Answer

If you are unable to see data on the safeguarding & employee checks specialist report or data or filters are limited/missing then check for restrictions in the following area(s):

Safeguarding template permissions
Safeguarding employee checks template configuration
- Is the template Reportable?
Run the specialist report

How to fix it

Safeguarding template permissions

Go to System Configuration > Role Management
Select the User Role affected > Safeguarding Templates tile
Ensure the appropriate access has been assigned to the user role to be able to view / write to the template

Safeguarding & employee checks template configuration

Go to Employee Checks & Compliance > Employee Checks & Compliance Configuration > Safeguarding & Employee Checks Template
Click on the Historic tab. If the Template the employee can’t access is in this menu, it means it isn’t enabled

If appropriate, you can re-enable this by clicking into the template > switch on the Enabled slider

Note: By re-enabling a template, it will become "live" again and will therefore be included on the Single Central Register etc. and will be available when inserting checks onto an employee's record.

Is the template Reportable?

Within the template check in the top section that the Reportable? field is enabled
Then in the lower half of this form, you will see the list of fields included in the Safeguarding template:

Locate the column called Include in Report. If there is a tick shown, the field will be included. If there is a cross, the field will be excluded
To amend the value, click into the column and a slider will appear – you can toggle this slider on/off. Click Update once the amendments have been made.

Run the specialist report

Go to Reporting > Specialist Reports > Safeguarding & Employee Checks
Click the Person to view dropdown and click Advanced Search to select the "Set" of employees you wish to report on (eg Current Staff)

From the next screen select the relevant items from the dropdowns / date fields / toggles. Options in the dropdowns will be based on the Safeguarding template permissions covered earlier

When you have made your selection, click on the Export button. The output will only produce data for check templates that are reportable
Only people that have the associated check template(s) added to their record will display unless the Include all employees slider was selected before running the export

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