Pro-rata holiday entitlement not calculating correctly

Query

“Pro rata is not including public holidays”

“Pro rata holiday calculating incorrectly”

"Public holiday adjustment incorrect"

"Pro rata holiday adjustment incorrect"

Answer

• Pro rata holiday calculations depend on several configuration areas. If an employee’s pro rata holiday adjustment doesn’t look right, the first step is to review their setup.
• Use the holiday helper to confirm the employee’s configuration correctly matches their working pattern (for example, working days and holidays in days vs hours). This tool can quickly highlight most common issues.
• If everything appears to be set up correctly but the calculation is still incorrect, we recommend reviewing the Pro Rata Holiday Calculations page. This will help you narrow down the root cause of the issue.
• For a more detailed breakdown, you can export the on-screen information to a spreadsheet. This allows you to review exactly how the holiday entitlement has been calculated.

How to fix it

Refer to the related article that best matches the issue you’re experiencing:

• Employee missing from pro rata holiday calculations
• Check the employee's Absence summary which links to overall holiday entitlement and year
• Public holiday missing from charts and being deducted incorrectly from holiday entitlement
• Easter holiday considerations when your holiday year runs April to March
• Recording an additional Public Holiday

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