Query
“Public holiday being deducted incorrectly from employee's entitlement”
“Public holiday missing from who’s off charts”
"Public holiday missing from absence calendar"
Answer
Public holiday being deducted incorrectly when an absence is recorded over the date(s), or not displaying on the who's off and absence calendar charts is likely due to configuration in the following code tables:
How to fix it
Location check
- Go to Job, Pay & Reward > Job and Pay
- Search for the employee and click into the current Job and Pay record
- Ensure the “Location” has been populated and make a note of it
- Go to Data Management > Code Tables > Job and Pay – Locations
- Search and click into the location that is assigned to the employee and ensure that the “Public Holiday Type” has been selected:
Public holiday check
- Go to Data Management > Code Tables > Absence – Public Holiday Types
- Filter to the Public Holiday Type assigned to the employee’s location
- This will take you to the below form:
- Review this form making sure all Public Holidays for the year are included. If there are any missing, you can click “Add new record” or use the “Bulk Copy” option to copy from a previous year and then tweak the dates
- Once all changes are made, click “Save Changes”
| Note: Once the public holiday dates have been added, if you have pro rata holiday figures with public holiday adjustments, then go to the Pro rata holiday calculations area to check and update them as necessary. |
Related articles
- Locations code table
- Public Holiday Types code table
- Recording an additional Public Holiday
- Pro rata holiday entitlement
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