Messages

This guide will show you how to create and delete a Message.
 

Contents

• Introduction
• How to send a message
• How to delete a message
   

Introduction

Messages is where the email messages sent and received through the site are accessed. All users can read the messages they have been sent in this area, although only a system administrator can create and send messages. Messages are accessed through Profile > Messages.
Messages can also be accessed through the Email icon in the top navigation bar.  Messages are retained in this area indefinitely or until they are deleted by the user. Note: This action can only be undertaken by a system administrator

How to send a message

1. Select Profile > Messages to open the message page
2. Select the Create Message button to open the Send Messages page
   
   
    
3. Using the search field or the Team Filters, search for the users who will receive the email
   
   
    
4. Select the Search button. The selected users will then appear in the Available Users list in the Recipient field
5. Select Add or Add All to identify the Selected users to receive the email
6. Select Update
7. Type in the Subject of the message in the Subject field of the Message Details area
   
   
    
8. Type in the body of the message in the Message field. The formatting tools can be used as required
   
   
    
9. Select the Send button to send the message

This message will now be available to view in your Sent items and in the recipients’ Received items. The date and time of sending will be shown.

How to delete a message

1. Select Profile > Messages to open the message page
2. Identify the message(s) you want to delete in either the Received or Sent
    
3. Tick the checkbox for the message(s) you want to delete
   
   
   Alternatively, select the Select All button to select all of the emails in the list

4. Select the Delete button to remove the email from the list