Adding to the Knowledge Base

The Knowledge Base is a collection of articles that have been written within the LMS. This could be on a range of different topics designed to help further the users’ learning and skills.

1. From the menu, navigate to Community > Knowledge Base
2. Click on Create Article
3. Type the Title and Summary of the article
4. Set the Activity Category to the most relevant subject
5. Enter in the amount of Reward Points you want to attach to the article. Leave this blank if you do not want any Points assigned
6. Set the Competency dropdown as the kind of skill that reading the article would enhance
7. Set the Level dropdown. This would be populated with any Levels that have been added to the platform via activities or the Skills Analysis.
8. When you have finished, click Save and Edit

9. You can then build your article using the same interface as when creating a Page. See the Manage Portal Content Knowledge Base article for further information
10. When you have finished, click Save
11. You can check how the article looks before publishing by clicking Preview
12. Once you are happy with the article, click Publish to make it visible to users

13. Once published, users can search for the article using the Search Bar in Community > Knowledge Base