Why aren't non-working days showing correctly in the absence calendar?

"Why aren't non-working days showing in the absence calendar/planner?"
"Non-working days are showing as working days"
"Work pattern days not displaying correctly in See Who's Off"
"Absence planner not showing non-working days in grey"
"Shift work pattern days not greyed out"

Query

This relates to the Work Patterns code table in HR. Non-working days on a shift work pattern should display in grey in the See Who's Off and Absence Calendar charts. If they're not, it's likely the pattern has hours incorrectly recorded against those days.

Answer

If hours are entered against a day in the work pattern, the system treats it as a working day and won't display it as non-working in the absence planner. Zeroing hours in the non working days corrects this.

How to fix it

1. Check employee's job and pay

First, check the affected employee's work pattern on their current job and pay record to ensure it is correct

Amend as necessary but if the pattern is correctly assigned then you need to check the setup of the work pattern

2. Check work pattern code table

Go to Data Management > Code Tables.
Select the Job and Pay group, then open the Work Patterns table.
Find and open the relevant work pattern.
On the Work Pattern Shifts tab, find the days that should be non-working.
Set the times to 0:00 to recalculate the hours to 0 for any non-working days.
Click Save changes then click on the Work Pattern Details and click Update to save the overall code.