Request, cancel or amend your time off in HR

This guide explains how to book, view, amend or cancel a holiday or other absence request in HR.

Request time off

Go to Holiday & Absence > Book & View Time Off.
Existing absence records are shown here.
Your holiday entitlement balances are shown in the sidebar summary chart, in days or hours, depending on your holiday entitlement scheme

Note: Any absences that are pending verification will have an icon displayed in the left-hand column:

To add a new absence, select Insert New Record.
If you're requesting future time off, it's worth selecting Who's Off first (shortcut to the See who's off - company page), to see who else might be away on your chosen dates.
Select your Absence Reason. If it's related to sickness, a Sickness Reason dropdown will also appear. Enter your Absence Start and Absence End dates, or select them from the calendar.
To record a half day, select Start/End of Shift for a single day absence, or Partial Shift for the start or end of a multi day absence.
Click Insert to submit your request.

Depending on your system's verification settings, your request will usually go to a manager or HR for approval. If so, the approver gets an email notification.
Once your request has been verified, you'll get an email confirming whether it was approved or declined.
If approved, the email includes a calendar attachment you can save to your calendar app.

Tip: A quick way to request absence is via the Absence Calendar page.

Time off in hours is booked the same way as days, via Holiday & Absence > Book & View Time Off.
If your holiday entitlement is in hours, this is calculated based on the work pattern recorded against your job and pay.

If your working hours are variable, you may be on a flexible work pattern with no fixed hours. In this case, when booking an absence, enter the hours you were due to work for each day, and if the absence is multiple days, skip over any days you weren't due to work.

Go to Holiday & Absence > Book & View Time Off.
Select the absence you want to amend from the list.
- If it's unapproved: select Undo Changes, then re-enter the absence with your changes. Unapproved absences can't be edited directly.

If it's approved: make your changes directly on the record and click Update to resubmit. This will be sent for approval again, subject to your page permissions.

Go to Holiday & Absence > Book & View Time Off.
Select the absence you want to cancel from the list.
If it's unapproved: select Undo Changes to cancel it without needing further approval.
If it's approved: click Delete. This will be sent for verification, subject to your page permissions.

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