ISSUE
“Unable to change Multi Entity”
“Multi Entity greyed out in Job and Pay”
“Unable to update Mutli Entity for Employee”
“Unable to change employees Multi Entity”
ENVIRONMENT
Ciphr HR
RESOLUTION
Multi Entity is a field which can be selected when inserting the employees record under Job and Pay but to change the value record in the field for subsequent Job and Pay changes, follow the below guidance:
Troubleshooting:
Personal Data > Job, Pay & Reward information > Job and Pay > Click into the employees current Job and Pay record. On the “Job Details” tab, you will be able to see the “Multi Entity” field:
To change the value recorded, navigate to People Admin > Tasks > Bulk Change > “Select Subset” Button and filter to the employee you wish to change:
Complete/Finish the subset > “Field” button > set the “Field” and the “Change to” like the below:
You can then either, “Edit Current Job and Pay” which we will do for this example OR “Insert new Job and Pay”:
Once you are happy with the selection made > Finish
You can then navigate back to Personal Data > Job, Pay & Reward information > Job and Pay > Click into the employees current Job and Pay record to view the new Mutli Entity:
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