“Unable to see Safeguarding”
“Can’t find Safeguarding Template”
“Employee Safeguarding missing”
If you or an employee is not able to access Safeguarding or a specific Safeguarding Template for this page, the below guidance and troubleshooting can be used to resolve this issue.
Safeguarding – Page Access:
System > System Administration > Role Management > Select the User Role effected (below is the view for each type of use role) > “Pages” tile > use the search functionality to find “Safeguarding” > ensure that the appropriate access has been assigned to the user role to be able to view the page:
Safeguarding Template Permissions:
System > System Administration > Role Management > Select the User Role effected > “Safeguarding Template” tile > ensure that the appropriate access has been assigned to the user role to be able to view the Template:
Safeguarding Template Configuration:
System > Other Module Configuration > Safeguarding Template > “Historic Tab”. If the Template the employee can’t access is in this menu, it means it isn’t enabled. You can re-enable this by click into the template > switch on the “Enabled” slider:
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