“Unable to see absence in Time Off”
“Absence Code not appearing on Time Off”
“Absence records missing from Time Off”
Absences missing from the Time Off page can be driven by staff access.
Absence Code Check:
Navigate to System > System Administration > Code Tables > Absence – Absence Codes and search for the absence that is not appearing on the Time Off Page:
1 - Click into the absence and review the selection in the “Restriction” field. Ensure this is set to an appropriate level of access for the employee to review:
Once selected, click Update.
2 - Navigate to Personal Data > Job, Pay & Reward Information > Job and Pay > search for the employee > Click into the current Job and Pay record and note the value held in the “Multi Entity” field:
Now, navigate to System > System Administration > Code Tables > Absence – Absence Codes > Search for the absence code and select “Multi Entity”:
Once select, click Update
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