How to check your DNS SPF record is configured correctly

Once you have updated your DNS SPF (sender policy framework) record you can carry out a quick check following the steps below to make sure that it has been added correctly.

1. Open https://mxtoolbox.com/SuperTool.aspx in the browser of your choice

2. Type in the domain that emails are set to send from your Ciphr system. For example, if the emails are set to send from hr@yourcompany.com you would enter the value yourcompany.com

3. Click the drop down and select the option SPF Record Lookup

4. Click on the SPF Record Lookup button and the results will be generated in a table visible within the browser 

5. If there are any issues with your DNS SPF record this will be displayed in a red box

6. If the DNS SPF record has been set up correctly you will see the line in the results below and the DNS SPF record will be validated in a green box 

7. If the ‘Pass’ line is not in the results you will need to check the DNS SPF record you updated against the example we provided